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Building Range Confidence with EVgo ReNew™

Go behind the scenes with EVgo to understand our approach to reliability and learn what we’re doing to enhance the driver experience.

EVgo Renew Six Points

EVgo's Approach to Reliability

EVgo ReNew has six core pillars that range from how we design for resiliency and monitor our network to how we deliver best-in-class customer service. Learn about each pillar through our blogs and video series.

ReNew Prevention

Prevention

Before EVgo deploys any new equipment, we thoroughly test its hardware, software, and vehicle interoperability at the EVgo Innovation Lab in El Segundo, CA. Go behind to scenes with us.

EVgo ReNew  Diagnostics

Diagnostics

Data collected from our customers, along with system reporting and other tools help us identify what’s going on in our network and determine how to fix any issues.

ReNew Rapid Response

Rapid Response

When it’s time to get boots on the ground, EVgo has a team of dedicated in-house technicians, as well as a distributed network of partners across the U.S. who support us nationwide.

ReNew Analysis

Analysis

Learn how we use data to analyze and understand network performance to further enhance our capabilities and deliver a reliable charging experience.

EVgo ReNew Resilience

Resilience

From bigger stations with more charging stalls to equipment diversity and more, we’re future proofing our network and building range confidence for our customers.

ReNew Customer Service

Customer Service

We’re here to help, no matter the time of day. Our customer service team, the EVgo Charging Crew, is available 24/7 by phone or online to assist customers with questions or troubleshooting.

Updates from EVgo

Read article "Charging into the Future of Range Confidence with EVgo ReNew™"
Charging into the Future of Range Confidence with EVgo ReNew™

Charging into the Future of Range Confidence with EVgo ReNew™

A critical piece of an all-electric future is convenient public charging that gives range confidence to all EV drivers on the road. As EVgo builds on our existing charger operations and maintenance efforts, we’re excited to unveil EVgo ReNew™ – an enhanced and comprehensive maintenance program created to bolster reliability and convenience of the charging experience across our network.  

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Read article "EVgo Launches “EVgo ReNew” to Enhance and Improve Fast Charging Experience Nationwide "
EVgo Launches “EVgo ReNew” to Enhance and Improve Fast Charging Experience Nationwide

EVgo Launches “EVgo ReNew” to Enhance and Improve Fast Charging Experience Nationwide

LOS ANGELES – January 12, 2023 – EVgo Inc. (NASDAQ: EVGO), one of the nation’s largest public fast charging networks for electric vehicles (EVs), today announced EVgo ReNew™, an enhanced and comprehensive maintenance program designed to ensure stations across EVgo’s charging network meet its quality and technology standards.

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Charge Talk

Where EVgo's leadership team comes face to face with your tweets, DMs, and burning EV charging questions. Follow along as we address some of the biggest challenges facing the industry today.

EVgo Mobile App

Discover chargers and pricing on-the-go. Download the EVgo app