Why does the per-minute rate vary by state?
Part of EVgo’s mission is to make driving an EV as inexpensive as possible. Our costs are different in every market, depending on the price of electricity and other factors, so regional pricing allows us to pass along more savings to our customers. The price is determined by where you are charging, not your home billing address.
The $9.99 monthly membership fee includes free charging?
The monthly fee is a pre-paid credit that gets applied to your invoice each month. Your first $9.99 worth of charging is “covered” by this fee. There is no rollover of unused credit, but if you charge more than once per month, this is the cheapest plan for you.
After I sign up with EVgo when can I start charging?
You can start charging immediately after signing up with the EVgo app, just plug in and initiate a charge from your phone! You will also receive an RFID card in the mail within 5-10 business days.
How long can I charge on an EVgo DC fast charger?
Membership and Pay as You Go drivers can charge up to 45 minutes at DC fast chargers. As a bonus, those with an EVgo Membership plan can charge up to 60 minutes during “off-peak” hours (charges that initiate between 8:00 pm and 5:59 am local time). Level 2 charges have no time limit.
What are the details of the promotional California pricing?
We have extended our California promotional pricing through December 31st, 2018. EVgo is offering this promotional rate at DC fast chargers in California. Customers on the Membership plan will pay only $0.15/minute for DC Fast charging, and customers on Pay As You Go will pay $0.20/minute. After December 31st, California pricing will match our other markets: Between $0.18-0.21/minute for members and $0.25-0.35/minute for Pay As You Go drivers. The monthly membership fee, session length and Level 2 rates will not change after the promotional period.
