How to Fast Charge with EVgo?
EVgo welcomes Tesla drivers to fast charge at any one of our 800+ EVgo stations using your own Tesla CHAdeMO adapter, or the Tesla connectors available at select cities across the US, including San Francisco, Los Angeles, Seattle, Washington DC, Virginia, Texas, Salt Lake City, San Diego, Denver, New York, Phoenix, Florida, and new cities being added in 2021.
Watch the How-to Video!
Charge with a Tesla Connector
1. Connect your Tesla vehicle using the connector.
2. Start charging session via EVgo app, Program Card, or credit card*.
3. Return the Tesla connector back to the charger holster when your session has completed.
Charge with a Tesla CHAdeMO Adapter
1. Connect the CHAdeMO connector to the adapter by lining up the connector’s grooves (located on top) with the connector’s corresponding grooves in the Tesla adapter.
2. Push the CHAdeMO connector and adapter together until you hear a locking click.
3. Plug the Tesla connector into your vehicle so that it latches.
4. Initiate a CHAdeMO charging session using the EVgo app, charger touchscreen, EVgo Program Card, or credit card*.
(Register with the EVgo app and start charges right from your phone!)
Please note that the Tesla SAE J1772 charging adapter is not compatible with fast charging, but can be used at EVgo Level 2 chargers.
*At stations without credit card readers – contact our 24/7 Customer Support team at (877) 494-3833 to execute a credit card session.
Why Fast Charge Your Tesla with EVgo?
EVgo has the best operating record in the industry – more than 98% uptime – and consistently earns top consumer scores on PlugShare
More than 130 million people in the US live within a 10 mile drive of an EVgo fast charger
Charge faster, drive farther
Can I charge my Tesla on the EVgo network?
Yes! EVgo welcomes all Tesla drivers to fast charge at any of our 800+ EVgo stations using your own Tesla CHAdeMO adapter, or the Tesla connectors available at select locations across the US.
How do I charge my Tesla using a Tesla connector?
You can locate an EVgo station with a Tesla connector by using the EVgo app, Tesla in-vehicle navigation, or the Tesla app. Once you arrive, you will remove the Tesla connector from the charger and plug it into your vehicle. To start the session, you can pay through the EVgo app, EVgo program card, or credit card (in select locations). Return the connector to its original holder once charging session is complete, and you are back on the road!
Watch our How-to Video
How fast will my Tesla charge at an EVgo fast charger with an integrated Tesla connector?
Tesla drivers can charge up to 100 miles in about 30 minutes. The rate of charge will vary by the charger and the state of charge of the Tesla battery. At this time, Tesla connectors and Tesla CHAdeMO adapters can charge up to 50kW at EVgo stations.
How much will it cost to charge my Tesla?
EVgo charges a per-minute rate, or per-kWh rate (in select regions). All EV drivers, including Tesla drivers, can charge at EVgo chargers with either Pay As You Go rates, EVgo Member rates, or EVgo PlusTM rates which can be found on our website: EVgo.com/pricing
How do I pay to charge my Tesla with EVgo?
You can pay to charge your Tesla by using the EVgo app, EVgo program card, or credit card. There is no membership required to charge with EVgo, but we encourage all Tesla drivers to download the EVgo app to set up an account to get started.
How do I find an EVgo station with a Tesla connector on Plugshare?
Use Plugshare.com to find EVgo chargers with Tesla connectors by using the Plugshare filter function. Select the “Tesla” plug and EVgo as the only “Network.” This will filter all EVgo stations that have chargers with Tesla connectors.
How do I find an EVgo station with a Tesla connector in the Tesla in-vehicle navigation?
Use the Tesla navigation to find select EVgo stations. Load the navigation and click the lightning bolt icon that is on the bottom right of the screen to load all charging stations nearby. To see EVgo stations near you make sure the double lightning bolt is selected.
How do I find an EVgo station with a Tesla connector on the EVgo app?
Open the EVgo app and click the “Filter” icon on the far right of the search bar. Turn the “+ Tesla” filter on and hit “Save.” Use the search tool to find a station near you with Tesla connectors.
What Tesla models can you charge at an EVgo station with Tesla connectors?
The Tesla connectors at EVgo stations are Model S/3/X/Y compatible.
Can I still charge with a Tesla CHAdeMO adapter at EVgo stations without Tesla connectors?
Yes! If you own a Tesla CHAdeMO adapter you can still charge at any EVgo Fast Charging station. Any Tesla adapters not manufactured by Tesla are not approved for use at EVgo stations due to safety concerns.
I am having an issue starting my charge, what should I do?
If you are having an issue starting your charge, follow these troubleshooting steps:
1) Unplug the Tesla connector from your vehicle and return it to its holster.
2) Unplug the CHAdeMO connector from the connector box attached to the side of the charger.
3) Replug the CHAdeMO cable back into the box and make sure you hear a *click*.
4) Remove the Tesla connector from its holster and replug it into your Tesla charge port
5) Start the charging session.
If your Tesla is still not charging, call EVgo Customer Support at (877) 494-3833. They can issue you a remote start for EVgo chargers at no additional cost.
EV Charging Help Is A Call Away
Contact our friendly and focused customer service team with all your EV charging questions.