EV Driver Support Videos

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How to Charge Your EV
Jan 6, 2022 support

How to Charge Your EV

How to charge at EVgo stations with the EVgo app.

-Locate an EVgo charger on the app -Plug in connector

-Initiate session with the EVgo app -Monitor your charge

-Stop the session at the charger -Unplug the charger

-View your session summary

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Introducing The All New EVgo App
Dec 21, 2021 videos

Introducing The All New EVgo App

EVgo is the fast, reliable, easy way to charge your EV on-the-go. Find EV charging stations, make reservations, choose how to pay, and start charging. With 310,000 customer accounts and growing, join the EVgo network today.

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How to Fast Charge Your Tesla with EVgo
Feb 17, 2021 videos

How to Fast Charge Your Tesla with EVgo

How to Fast Charge your Tesla with EVgo using a Tesla Connector: Step 1: Locate an EVgo station using the EVgo app, Tesla navigation, or EVgo app. Step 2: Plug in. Step 3: Pay to start session with EVgo app, EVgo program card, or
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How to Fast Charge Your Tesla Model 3
Dec 23, 2020 videos

How to Fast Charge Your Tesla Model 3

Did you know that you can charge your Tesla Model 3 at an EVgo Fast Charging station? You will need to use the Tesla CHAdeMO adapter, which is available for purchase at https://shop.tesla.com. Note: Please do not use the J1772 adapter at a fast charger. You could damage your adapter!
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4 Tips for Clean Charging Trips
Dec 17, 2020 videos

4 Tips for Clean Charging Trips

Did you know that you can stop and start an EVgo fast charge using your app? No need to touch the charger screen! Find more ways to minimize contact and stay safe at the charger in our new video.
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How to Fast Charge Your Electric Vehicle
Dec 17, 2020 videos

How to Fast Charge Your Electric Vehicle

We welcome your feedback! Please “like” this video if it was useful to you and leave a comment with your suggestions for future video content. After all, this content is for YOU! At EVgo, we believe in fast charging for all. With an EVgo fast charger, most EVs can get
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How to Charge Your Nissan LEAF
Dec 17, 2020 videos

How to Charge Your Nissan LEAF

The 2019 Nissan LEAF has an EPA range up to 150 miles and the LEAF PLUS extends to 226 miles. So how do you fast charge your LEAF? Follow these easy steps: Open your charge port. Select the CHAdeMo connector on the screen. Remove the
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How To Fast Charge Your BMW i3
Dec 17, 2020 videos

How To Fast Charge Your BMW i3

The BMW i3 has a range of up to 153 miles. So how do you fast charge your i3? Follow these easy steps: Open your charge port. Select the CCS connector on the screen. Remove the CCS connector. Note that the plug matches the port. Plug in until you hear
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