About EVgo Reservations™
Peace of Mind
Heading to the grocery store and want to make sure you can charge while you shop? No problem!
EVgo Reservations™ provides our customers with the peace of mind that a charger is available where they are going - when they want it.
How to Reserve a Charger
Download the app to make a reservation today
EVgo Reservations Locations
Charger - Patty, Public Market, Emeryville
Charger - Kyler, Gateway Plaza, Vallejo
Charger - Zyan, Davis Commons, Davis
Charger - Yoshi, Walmart, West Sacramento
Charger - Niall, Southside Park, Sacramento
Charger - Julie, Town Center, Corte Madera
Charger - Philip, San Mateo Caltrain Station, San Mateo
Charger - Hassan, Westlake Shopping Center, San Mateo
Charger - Judy, Lucky (Fulton St), San Francisco
Charger - Danny, Island Pacific Seafood Market, Long Beach
Charger - Emery, Sprouts San Vincente, Los Angeles
Charger - Ricky, HollyWest Promenade, Hollywood
Charger - Sandra, 820 Mound Ave, Pasadena
Charger - Millhouse, The Americana at Brand, Glendale
Charger - Princess, BevMo!, Manhattan Beach
Charger - Branwen, La Cumbra Plaza, Santa Barbara
Charger - Cian, Pacoima Center, Los Angeles
Charger - Werther, Mall of Victor Valley, San Bernardino
Charger - Thaddeus, Bridgeport Marketplace, Valencia
Charger - Dorian, Canyon Country Plaza, Los Angeles
Charger - Fable, Redmond Town Center, Redmond
Charger - Terence, Woodbury Common Premium Outlets, Central Valley
Charger - Presley, Jersey Shore Premium Outlets, Tinton Falls
EVgo Reservations™ FAQ
How do I find a charger to reserve?
Use the EVgo app to find chargers that accept reservations. When searching for chargers use the filter feature to select chargers that have reservations.
*If the charger is already reserved by another customer at the time you are attempting to reserve, the app will not allow you to make the reservation.
Where can I find the reservations I have made?
From the home screen, select the three bars (hamburger menu) in the upper left corner of your screen. On the expanded navigation menu, select ‘Reservations’ to show your current and future reservations. Tapping on a specific reservation (iOS) or tapping the trash bin icon (Android) will allow you to cancel your reservation.
How long will the charger be held for me?
The charger will be held for 20 minutes after your reserved start time. If those 20 minutes pass without use, the charger will be made available for all EV drivers and you will be charged an additional $2 no-show fee.
How much does it cost to make a reservation?
There is a $3 fee to make a reservation. If a session is not initiated during the 20-minute grace period, there is an additional $2 no-show fee.
Can I cancel a reservation?
Yes. You can cancel an immediate reservation within the first 5 minutes of making it at no cost to you.
To cancel your reservation open your reservation from the ‘Reservations’ tab in the navigation menu. Identify the reservation you wish to cancel and tap to ‘Delete’ (iOS) or tap the trash bin icon (Android).
You will then be prompted to confirm the cancellation, tap ‘YES’ to confirm or ‘NO’ to keep your reservation.
Can I still use a charger if it’s not reserved?
Absolutely! If the charger is not reserved, you can start a session using the EVgo app or your EVgo program card.
How do I know if a charger is reserved?
The daily reservation schedule for the charger will appear after selecting the charging site from the map.
If the charger is reserved, you will not be able to start a session, and the screen will say ‘Unavailable.’
How long is my reserved charging session?
All charging sessions have a maximum charge time of 60 minutes.
Are all chargers at the designated locations reservable?
During the pilot phase of this program, just one charger at each participating station is reservable.
How am I charged for the reservations fees? Do I need to have a credit card associated to my account?
Reservation fees are added to your account balance and will be billed along with other transactions at the end of your monthly billing cycle. A credit card must be associated to your account to pay the transaction fees. If no credit card is associated to your account, your account may be suspended until fees are paid.