How to Reserve a Charger

View Availability
1
View Availability
See the locations below that offer reservations and use the EVgo app to check availability for when you want to charge.
Reserve Now or Later
2
Reserve Now or Later
Use the EVgo app to reserve a charger when you're on the way or reserve a specific date and time for a future session!
Charge with Peace of Mind
3
Charge with Peace of Mind
Arrive at your chosen time and initiate a charge using the EVgo app or your EVgo program card.

About EVgo Reservations™

Peace of Mind
Peace of Mind

Heading to the grocery store and want to make sure you can charge while you shop? No problem!

EVgo Reservations™ provides our customers with the peace of mind that a charger is available where they are going - when they want it.

Participating Locations

This program is available at the following locations and chargers:

EVgo Reservations™ FAQ

  • How do I make an immediate reservations (Reserve Now)?

    From your EVgo app home screen, in the search bar, type in the name of the charger you wish to reserve. After selecting your vehicle's connector, on the "Swipe to Start" screen, choose 'Reserve now' from the reservation options and then follow the instruction on the app.

    *If the charger is already reserved by another customer at the time you are attempting to reserve, the app will not allow you to make the reservation.

    How do I make an immediate reservations (Reserve Now)?
  • How do I make a reservation for a future date/time?

    From your EVgo app home screen, in the search bar, type in the name of the charger you wish to reserve. After selecting your vehicle's connector, on the "Swipe to Start" screen, choose 'Reserve by date' from the reservation options and then follow the instruction on the app.

    *If the charger is already reserved by another customer at the time you are attempting to reserve, the app will not allow you to make the reservation.

    How do I make a reservation for a future date/time?
  • What’s the difference between "EVgo Reserve Now™” and “EVgo Reserve by Date™”?

    “EVgo Reserve Now™” allows you to reserve a session immediately, i.e. you're on the way to the grocery store and you'd like to charge while you shop. “EVgo Reserve by Date™” allows you to select a date and time anywhere between 8 hours and 2 weeks in the future.

  • Where can I find the reservations I have made?

    How to find your reservations:

    There are a couple ways to view your reservations:

    1: From your home screen, tap ‘Future reservation’

    2: From the home screen, select the three bars (hamburger menu) in the upper left corner of your screen.  On the expanded navigation menu, select ‘Reservations’ to show your current and future reservations.  Swiping left on a specific reservation (iOS) or tapping the trash bin icon (Android) will allow you to cancel your reservation. 

    Where can I find the reservations I have made?
  • How far in the future can I make a reservation?

    If the charger is available for the date and time you need it, you can reserve a session up to 2 weeks in the future.

    How far in the future can I make a reservation?
  • How long will the charger be held for me?

    The charger will be held for 20 minutes after your reserved start time. If those 20 minutes pass without use, the charger will be made available for all EV drivers and you will be charged an additional $2 no-show fee.

  • How much does it cost to make a reservation?

    There is a $3 fee to make a reservation. If a session is not initiated during the 20-minute grace period (see above), there is an additional $2 no-show fee.

    How much does it cost to make a reservation?
  • Can I cancel a reservation?

    Yes. You can cancel an immediate reservation within the first 5 minutes of making it at no cost to you.

    Future reservations may be canceled up to 24 hours prior to the reservation start time at no cost to you.

    To cancel your reservation:

    Open your reservation from the home screen or from the ‘Reservations’ tab in the navigation menu. Identify the reservation you wish to cancel and swipe left to ‘Delete’ (iOS) or tap the trash bin icon (Android). 

    You will then be prompted to confirm the cancellation, tap ‘YES’ to confirm or ‘NO’ to keep your reservation. 

    Can I cancel a reservation?
  • Can I still use a charger if it’s not reserved?

    Absolutely! If the charger is not reserved, you can start a session using the EVgo app or your EVgo program card.

  • How do I know if a charger is reserved?

    The daily reservation schedule for the charger will appear after selecting the charging site from the map. 

    If the charger is reserved, you will not be able to start a session, and the ‘Swipe to Start’ screen will say ‘Unavailable.’ 

    However, you can still schedule a future reservation from this screen. 

    How do I know if a charger is reserved?
  • How long is my reserved charging session?

    All charging sessions have a maximum charge time of 60 minutes.

  • Are all chargers at the designated locations reservable?

    During the pilot phase of this program, just one charger at each participating station is reservable.

  • How am I charged for the reservations fees? Do I need to have a credit card associated to my account?

    Reservation fees are added to your account balance and will be billed along with other transactions at the end of your monthly billing cycle. A credit card must be associated to your account to pay the transaction fees. If no credit card is associated to your account, your account may be suspended until fees are paid.