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How It Works

1

Open or download the EVgo app

2

Select location & click icon for a QR Code

3

Scan QR Code for entry and exit

About EVgo Access

Easy Access to Gated Facilities

Easy Access to Gated Facilities

EVgo Access, a brand-new product feature available on the EVgo app, gives EVgo customers access to fast chargers located within gated facilities using a simple QR code. With no additional fees to deter drivers, EVgo Access offers easy entry and exit for EV drivers and easy management of EV charging for parking garage operators.

Locations

SOMA Grand - San Francisco, CA

1000 Van Ness - San Francisco, CA

Aladdin Parking - San Diego, CA

Whole Foods Market, Westlake - Seattle, WA

Union Station - Washington D.C,

Hines City Center - Washington D.C.

Bethesda Row - Bethesda. MD

EVgo Access FAQ

How do I find locations that have EVgo Access?

To use EVgo Access, download the latest version of the EVgo app.

When you're ready to charge, select the desired station on the app and tap "EVgo Access" on the bottom right of the screen. You will then receive a scan or QR code that enables you to enter the lot free of charge for the duration of your charging session.

How do I find locations that have EVgo Access?
How does EVgo Access work?

When you're ready to charge, you simply select the desired station on the app and receive a scan or QR code that enables you to enter the lot free of charge for the duration of your charging session.

Instead of taking a ticket at the parking lot entrance, you scan the QR code at the entry kiosk.

How does EVgo Access work?
How do I know which stations have EVgo Access?

Select the desired EVgo station you would like to charge at, and if there is an "EVgo Access" button on the bottom right of the screen, then that station offers EVgo Access.

*Only EVgo stations are part of EVgo Access and does not include EVgo roaming partner chargers*

How do I know which stations have EVgo Access?
Are all chargers at the designated locations part of EVgo Access?

Yes, all chargers at the designated EVgo location are part of EVgo Access.

I need help, who can I talk to?

Should you need to reach us regarding the functionality of a charger or other problems with your charging session, please call the EVgo Charging Crew for 24/7 support at (877) 494-3833.

I need help, who can I talk to?