EVs are a better way to drive, and with more public fast charging stations than anyone else in the U.S., EVgo is the better way to power your EV. We know that EV drivers like you care about the improved performance and environmental benefits of your car, and that you also care about other EV drivers. We’ve compiled some of our customers’ very best tips for charging station etiquette and wanted to share them with all of you. Enjoy!
Cars should only be parked in a designated charging space when they are actively charging. When a charge is complete, drivers should disconnect their vehicles immediately and move their cars from the space to allow other customers to access the charger. In some places, you can even be ticketed for leaving a car in an EV charging space while not actively charging!
Track the time while you charge! Download the EVgo app today for text updates when your charge is complete.
Did you know that your car determines how quickly it can charge? Most EVs slow down the charging rate of a fast charge once the car is charged to 80%, so once you hit 80%, consider wrapping up or moving to a nearby Level 2 charger if another car is waiting for the fast charger.
Some chargers can be accessed by multiple spots. Knowing the location of your vehicle’s charging port before pulling into a spot will help avoid awkward cable pulls across your neighbor’s car!
Making sure that the connector is placed securely in the charger helps prevent damage to the connector and eliminates a trip hazard for other EV drivers. If there’s an issue with a connector, use the “Report an issue” function in the EVgo app or call 877-494-3833 to report it 24/7.
If you aren’t going to stay with your vehicle while it charges, consider leaving a note to let other drivers know whether it’s okay to unplug the connector from your car once it’s done charging, when it’s hit 80% charge, or if you’re willing to give up your charger for an emergency.
Keep the smooth, relaxing ride of an EV going, even at the charging station, by keeping your music low and tossing your trash in the proper waste receptacles.
If there’s a problem with an EVgo charging station, please let us know right away on the EVgo app or call our 24/7 customer care center at 877-494-3833.
Do you have additional charging etiquette suggestions? Share with us on Twitter or Facebook @evgonetwork. And be on the lookout for even more EVgo fast charging stations across the country!