Easy On-the-Go Charging Nationwide
Through EVgo and its partners, BMW Charging provides access to more than 800 fast charging locations and more than 35,000 Level 2 chargers nationwide.
EVgo is the nation’s largest public fast charging network
EVgo is powered by 100% renewable energy for zero emissions driving
This is How it Works
1. Receive BMW Communication Email with Personal Activation Code & click on sign up link
2. Sign Up for an EVgo Account
3. Download the BMW Charging app
4. Charge your car
EVgo: The Nation's Largest Network of Public Fast Chargers
Now even more access with the addition of roaming partners!
The BMW Charging App
Your day-to-day charging companion
Find chargers
Swipe to charge
Monitor your charging session
Manage your account
and more...
FAQ
What is BMW Charging Powered by EVgo?
BMW Charging Powered by EVgo is a customized charging solution designed to make it easy for BMW customers to charge their battery electric vehicle (BEV) or plug-in hybrid electric vehicle (PHEV) outside of their home, anywhere they go. Drivers simply download the “BMW Charging” app for easy access to charging across the US through the EVgo and other partner networks. BMW Charging gives drivers access to more than 38,000 chargers through EVgo and partner networks.1 If you purchased or leased a new BMW i3 on or after January 1, 2021 you receive a $100 charging credit which you can use for one year upon enrollment.2
What can I do with the BMW Charging app?
Find EVgo electric vehicle charging stations and other third-party network chargers
Check real-time availability of EV chargers
Get turn-by-turn directions to closest chargers
Start a charge on your app with a quick swipe
Review your charging session in real time
Call EVgo customer service directly from the app
Save your favorite EV charging station locations
Manage your account – update payment info
Who qualifies for the BMW Charging Program?
BMW Charging Powered by EVgo is available exclusively for BMW battery electric vehicle and BMW plug in hybrid vehicle drivers in the US.3
How do I sign up for BMW Charging Powered by EVgo?
Qualifying BMW customers will receive a Personal Activation Code and link to the BMW Charging sign up portal in an email provided by BMW. The email is sent a few days after vehicle delivery to the email address you provided during the purchasing process at your BMW dealership. Please note that you can’t enroll for BMW Charging if you don’t have your Personal Activation Code. In case you didn’t receive the email, please contact BMWiConcierge@bmwusa.com.
What if I'm already an EVgo customer?
You will be able to connect your existing account with your new BMW Charging Powered by EVgo app. Simply follow the instructions in the email provided by BMW and the BMW Charging enrollment website.
I did not receive an email from BMW containing my Personal Activation Code – who should I reach out to?
Your BMW email containing the Personal Activation Code might take a few days to arrive into your inbox. If you have not received any communications containing the code, please call BMW at (855) 236-1025/ or email BMW at BMWiConcierge@bmwusa.com.
Why do I need to put in a credit card number to activate my EVgo account?
Your credit card number is required for any charging activity. You will only see a transaction if you initiate a charge.
Where can I find more information on rates and how much EVgo charging costs?
Enrollment in the BMW Charging plan will be based on Pay As You Go rates. Please see https://www.evgo.com/charging-plans/for current pricing in your area. Rates on third-party roaming network's chargers will vary. Please remember to check the pricing before beginning any charging session on a third-party network charger, which are the responsibility of other charging companies.
How can I filter to include EVgo partner networks?
Within the BMW Charging app simply select the filter icon to set preferences to “Show third party chargers” to give you the broadest selection of charging stations. For more information go to our page on partner roaming: https://www.evgo.com/ev-drivers/partner-roaming/.
How are EVgo fast chargers powered by renewable energy?
Every gigawatt-hour of charging delivered on the EVgo fast charging is powered by 100% renewable energy. Our renewable energy credit (REC) program ensures every mile of charging helps finance renewable energy projects across the U.S.
I am having an issue starting a charge, what should I do?
Call EVgo Customer Support at (855) 509-5582. They can issue you a remote start for EVgo chargers at no additional cost.
My battery is low, and I need to charge. What should I do?
Search for the nearest chargers in the BMW navigation system or within the BMW Charging app.
You can also contact BMW Roadside Assistance using the BMW Connected App or selecting it in the Connected Drive menu of the vehicle control display. Additionally, you may call by telephone at1-800-332-4BMW (800-332-4269).4
I'm still confused, can I just talk to someone?
Yes, you can always call EVgo Customer Support at (855) 509-5582 or email BMWCharging@EVgo.com.
PHEV Related Questions
Where can I charge my plug-in hybrid?
BMW Charging Powered by EVgo gives drivers access to more than 35,000 Level 2 chargers through EVgo and partner networks1.
How can I filter for level 2 chargers?
Within the BMW Charging Powered by EVgo app simply select the filter icon to set preferences for connector type, such as “Level 2” and “Show third party chargers” to give you the broadest selection of charging stations. For more information go to our page on partner roaming: https://www.evgo.com/ev-drivers/partner-roaming/.
New BEV owner or lessee related questions:
How do I receive my $100 in charging credits?
If you are eligible, meaning you purchased or leased a new BMW i3 on or after January 1, 2021 you receive a $100 charging credit2. This credit will appear in your account upon successful enrollment in BMW Charging Powered by EVgo.
How long do I have to use my credits?
Within the BMW Charging Powered by EVgo app simply select the filter icon to set preferences for connector type, such as “Level 2” and “Show third party chargers” to give you the broadest selection of charging stations. For more information go to our page on partner roaming: https://www.evgo.com/ev-drivers/partner-roaming/.
How many times can I charge with $100?
Based on the average fast charging session length of 30 minutes, you can expect to receive up to 12 complimentary charging sessions on EVgo fast chargers. Rates on third-party network's chargers will vary. Exact number of charging sessions will vary based on length of sessions and actual rates in each market. Please remember to check the pricing before beginning any charging session on a third-party network charger5.
What rates apply to the credit?
$100 credit on the EVgo Network will be based on Pay As You Go rates. Please see https://www.evgo.com/charging-plans/ for current pricing in your area. Rates on participating third-party network chargers vary. Customers should check pricing before beginning a session on participating third-party network chargers.
What if I select the EVgo member plan?
Membership is optional and gives you access to EVgo’s lowest rates. Please see https://www.evgo.com/charging-plans/ for current pricing in your area. The $100 credit will not apply to your monthly membership ($7.99/month). Your $7.99 credit will be applied first and any additional charging within the month will draw from your BMW Charging credit at member rates.
BMW Charging Powered by EVgo Disclaimers:
1. Value of credit. The $100 credit will be applied to EVgo per-minute Pay As You Go rates (plus applicable taxes and fees) on EVgo chargers. These rates vary by region and can be found at evgo.com/charging-plans. All rates are subject to change. The credit can also be applied to participating third party networks. Rates and fees will vary on non-EVgo chargers accessible through the BMW Charging app. Please see walk-up rates at non-EVgo chargers through the BMW Charging app prior to initiating a charging session.
This offer is valid for one year from the activation of the credit.
2. Based on the average fast charging session length of 30 minutes, you can expect to receive up to 12 complimentary charging sessions on EVgo fast chargers. Rates on third-party roaming network's chargers will vary. Exact number of charging sessions will vary based on length of sessions and actual rates in each market.
3. Chargers included. Offer applies to all EVgo network chargers and other networking chargers available through interoperability agreements.
4. Consumers enrolling in BMW Charging Powered by EVgo will be EVgo customers. Consumers will need to sign up for an EVgo account if they are not already an EVgo customer.
5. Credit offer only available to customers who purchased or leased a new BMW i3 on or after January 1, 2021.
Footnotes
1. Alternative Fuels Data Center, Department of Energy, https://afdc.energy.gov/data_download and EVgo internal data.
2. Value of credit. The $100 credit will be applied to EVgo per-minute Pay As You Go rates (plus applicable taxes and fees) on EVgo chargers. These rates vary by region and can be found at evgo.com/charging-plans. All rates are subject to change. Rates and fees will vary on non-EVgo chargers accessible through the BMW Charging app. The credit can also be applied to participating third party networks. Please see walk-up rates at non-EVgo chargers through the BMW Charging app prior to initiating a charging session.
3. BMW Charging Powered by EVgo only available for BMW customers with a BMW battery electric vehicle (BEV) or plug-in battery hybrid electric vehicle (PHEV) purchased within the United States. PHEV: 330e, 530e, 740e, 745e, X3 30e, X5 40e, X5 45e, i8 Coupe/Roadster, BEV: i3. Not available for CPO and used cars.
4. BMW Roadside Assistance is available for four years from the original in-service date of your new BMW, or up to six years for Certified Pre-Owned BMWs. There are no mileage limitations and no separate costs to you. Full program details may be found in the Consumer Identification Sheet provided by your BMW Center at time of sale. For more information on eligibility and benefits, including limitations and exclusions, please see your Maintenance and Warranty booklet.
5. Assumes average session length of 30 minutes and standard Pay as You Go per minute rates of $.28 to $.35. Rates vary by region, please see https://www.evgo.com/charging-plans/ for current pricing in your area.